Refunds and Cancellation Policy

Matrimony: You may terminate your mannaivalluvan vasuki matrimony membership at any time, for any reason. But the payments made by member by way of registration / membership / renewal fee / auto renewal is /are treated as non-refundable.

Cancellation shall be initiated after formal order cancellation request is received at .The amount will be credited in the same account from where it’s deducted within 7 to 10 days.

A refund can only be requested in case of service failure, our team will evaluate if an order qualifies for a refund and the decision of our management will be final. The refund amount in no circumstances can exceed the amount paid by customer; we are not liable for any loss or claim beyond the amount actually paid by customer.

Any extra amount credited to Kilavi app account may be considered for order enhancement but will not be refundable.